Food Bank

Food Bank

Pataka Kai – Emergency food relief:

VisionWest’s Pataka Kai is considered to be an essential service and therefore will remain in operation throughout the COVID-19 lockdown period.

While we understand that this is an uncertain and unpredictable time, we assure you that the safety and support of whanau and staff remains our top priority.

On that note, please be advised that OUR PROCESSES FOR RECEVING FOOD IS BEING WORKED OUT.

We appreciate your patience as we transition to new ways of working to ensure the safety of all.

On Wednesday 25 March, please adhere to the following when requesting and receiving food:
  1. The Pataka Kai will maintain its current hours of Monday, Wednesday and Friday, 12-2pm. 
  2. Food Parcels will be pre-packaged and ready for distribution based on three different household sizes: Number 1: Single; Number 2: Family of 4 or less; Number 3. Family of 5 or more. 3. Please park on Glendale Road and wait at the gate outside the Whanau Centre. While you wait, please practice physical distancing between you and your neighbour. You will not be permitted on campus to park. 
  3. You will be allowed in two or three at a time to collect your parcel.

    If you are unwell or in self-isolation: 

    Please do not come to Visionwest if you are feeling unwell.
    To have your food parcel delivered to you, please contact us via facebook or by phone. While we experience high volumes of requests, you can expect a response within 24 hours to coordinate a parcel. Please note there may be a slight delay in getting your parcel out to you.

    Please remember:

    VisionWest may need to change the way we distribute food quickly. Please keep an eye on our facebook page for updates on our process for pick-ups and deliveries. Information will be posted by 5pm on Sundays.
    During this unprecedented time of change and uncertainty, the quantity of food in your parcels may vary from what you are used to. Please be aware that VisionWest is doing everything we can to keep a consistent food supply to you during these uncertain times.
    For any health-related questions about COVID-19 please contact the dedicated COVID-19 Healthline number (0800 358 5453). You can also visit for more information.


VisionWest Food Bank provides emergency food parcels for low income families and individuals - Many people in our community find themselves so financially stretched at times that they need a food parcel to get them through. A small quantity of food can make a big difference for people who find themselves in need or facing financial difficulties.

Food Bank’s team of dedicated volunteers can provide individuals or families with a food parcel that can last up to 2-3 days.


VisionWest Food Bank is just one of the ways we offer practical help in response to needs in our community. You can also visit our School Uniform Bank and Curtain Bank.

Pātaka Kai Opening Hours:

Monday, Wednesday and Friday 12-2pm.

You can support VisionWest Food Bank by contributing food items donations can be dropped off directly to the Food Bank during opening hours, or delivered to the VisionWest Community Trust main reception. You can also support us by becoming a VOLUNTEER or making a DONATION – people are generous but demand often exceeds the supply of donated items we receive. Thanks for your support.

Our work is always growing and evolving.

To get our latest updates, sign up for our regular email newsletter.